Privacy Policy

Last Updated: 4 November 2025

At Appscloudino Limited (“we”, “us”, “our”), we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website appscloudino.com (“Our Site”). We are committed to handling your personal information lawfully, fairly, and transparently.

By using Our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of Our Site immediately.

1. Definitions

For the purposes of this Privacy Policy, certain terms are defined as follows. The term “Account” refers to any account created to access particular areas or features of Our Site. The term “Cookie” means a small text file placed on your computer or device by Our Site when you visit, which helps us enhance your browsing experience. “Cookie Law” refers to the relevant provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003. Finally, “Personal Data” means any information relating to an identifiable individual as defined under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information About Us

Our Site is owned and operated by Appscloudino Limited, a company registered in England and Wales under company number 10605171.

Our registered office is located at 86–90 Paul Street, London, EC2A 4NE, and our main postal address is St Mary’s Court, Amersham, HP7 0UT, United Kingdom.

You can reach our Data Protection Officer by email at dpo@appscloudino.com.

3. What This Policy Covers

This Privacy Policy applies exclusively to your use of Our Site. It does not extend to external websites that may be linked from Our Site. We do not have control over, nor are we responsible for, how third-party websites collect, use, or handle your personal information. We encourage you to review the privacy policies of those websites before providing any personal data to them.

4. What is Personal Data and what We Collect

For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (together, the “Data Protection Legislation”), “personal data” refers to any information relating to an individual who can be identified, directly or indirectly, by reference to an identifier.

Personal data encompasses any information that enables the identification of a natural person. This includes, but is not limited to, clearly identifiable details.

Depending on your interaction with Our Site, we may collect:
• Contact details: name, email address, phone number (if provided).
• Technical information: IP address, browser type, operating system, device type.
• Usage information: pages visited, time spent on the site.
• Cookies and analytics data for performance improvements.
We do not collect special category data or data about children.

5. Your Data Protection Rights

Under UK data protection law, you have the rights concerning your personal information. You have the right to request access to the personal data we hold about you and to have inaccurate or incomplete data corrected. You also have the right to request the deletion of your personal information, to restrict or limit its processing, and to object to how we use your data for certain purposes. You may request the transfer of your personal data to another organisation or withdraw consent where our processing is based on your consent.

If you wish to exercise any of these rights, please contact our Data Protection Officer using the details provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local Citizens Advice Bureau, but we would appreciate the chance to resolve your concerns first.

If you wish to exercise any of these rights, contact our Data Protection Officer at dpo@appscloudino.com.

6. How We Collect Your Data

We obtain personal data in several ways. Information is collected when you complete forms on Our Site, contact us by email, or sign up for newsletters or marketing updates. We also collect data automatically through Cookies and website analytics services, which help us understand how visitors interact with Our Site. These tools collect technical and usage information to help us improve our online experience.

7. How We Use Your Data

We use your personal data primarily to communicate with you, respond to your enquiries, and provide information about our services. Additionally, we use data to improve the functionality and content of Our Site, to maintain security, and to analyse user engagement so that we can enhance your overall experience.

Where you have provided consent, we may also use your data to send you marketing communications by email or other means. You can withdraw this consent at any time by using the unsubscribe option provided in our emails or by contacting us directly.

Our use of personal data is always supported by a lawful basis, which may include the necessity to perform a contract, compliance with legal obligations, your explicit consent, or our legitimate business interests such as improving customer experience and business efficiency.

In accordance with the Data Protection Legislation, We are required to ensure that any processing of personal data is supported by a valid lawful basis.

8. Data Retention

We keep personal data only for as long as necessary to fulfil the purpose for which it was collected. For example, technical information such as IP addresses and browsing data is retained for up to 120 days, while contact information collected through forms is kept for as long as required to respond to your enquiries. Once the retention period has expired, your personal data will either be securely deleted or anonymised so that it can no longer be associated with you.

9. Data Storage and Security

All personal data collected by AppsCloudino is stored securely within the United Kingdom and is protected under the UK GDPR. We maintain robust organisational and technical safeguards to prevent unauthorised access, disclosure, or misuse of your information. Access to your data is restricted to employees, contractors, and agents who require it for legitimate business purposes and are bound by confidentiality obligations.

Security measures include:
• Restricted access for authorised personnel only.
• Secure data storage and encryption.
• Data breach procedures including ICO notification where required.

10. Sharing Your Data

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with trusted service providers who assist us in operating Our Site or delivering our services, provided they comply with strict data protection requirements.

We may also share information within our group of companies for internal administrative purposes. Additionally, we may disclose personal data if required to do so by law, a court order, or a government authority. In the event that AppsCloudino undergoes a merger, acquisition, or business transfer, your personal data may be transferred as part of that transaction but will remain protected in accordance with this Policy.

11. Your Control Over Personal Data

You have full control over how we use your personal information. You can unsubscribe from marketing communications at any time and can manage or delete Cookies via your web browser settings. You also have the right to request access to or deletion of your personal data.

In addition, you may wish to register with preference services such as the Telephone Preference Service (TPS), the Corporate TPS (CTPS), or the Mailing Preference Service (MPS) to limit unsolicited marketing contact. However, these services will not restrict communications that you have consented to receive from us.

12. Cookies

Our Site uses Cookies to enhance your browsing experience and ensure the smooth operation of certain features. Some Cookies are essential for the website to function correctly, while others are used to collect anonymous statistical information that helps us improve performance.

You may choose to disable Cookies in your browser settings, although this may affect certain functionalities of Our Site. More detailed information about our use of Cookies can be found in our separate Cookie Policy.

13. Accessing Your Data

In accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and where applicable, the EU General Data Protection Regulation (“EU GDPR”), you have the right to request confirmation of whether We process personal data relating to you, and to obtain access to such data. This is referred to as a “Subject Access Request”.

Requests for access must be submitted in writing to Us in contact@appscloudino.com. To facilitate this process, We offer a Subject Access Request Form, which you may use at your discretion. While use of the form is not mandatory, it enables you to provide the necessary information to assist Us in responding efficiently and comprehensively.

Subject Access Requests are ordinarily processed free of charge. However, where a request is manifestly unfounded or excessive, particularly in cases of repetitive or duplicative requests; We reserve the right to charge a reasonable administrative fee in accordance with applicable data protection legislation.

We shall respond to your request within one month of receipt. Where a request is complex or involves a substantial volume of data, We may extend the response period by up to an additional two months. You will be notified of any such extension and kept informed of progress throughout.

If your request relates to data processed within the scope of the GDPR, and you reside in England, Wales, Scotland, or Northern Ireland, your rights shall be exercised in accordance with the applicable provisions of that jurisdiction.

14. Contact Us

For all enquiries relating to your personal data and data protection rights, including the submission of a Subject Access Request, please contact Us using the details provided below, marked for the attention of the Data Protection Officer.
Email: contact@appscloudino.com
Postal Address: St Mary’s Court, Amersham, HP7 0UT, United Kingdom 

15. Updates to This Policy

We may amend this Privacy Policy from time to time to reflect legal changes or updates in our business practices. Any revisions will be posted on this page with an updated revision date. You are encouraged to review this Policy regularly to remain informed about how we protect your data.